Conflict Management in an Occupational Community for Free Software Development
نویسندگان
چکیده
In this paper, we present results from the study of how conflict is managed in a globally distributed free software development project. Conflict arises over the use of a nonfree tool to create a GNU Enterprise (GNUe) Website graphic. The GNUe developers resolve the conflict using Internet Relay Chat (IRC), persistent relay chats, threaded email discussions, and community digests. We characterize the GNUe virtual organization as an occupational community and show how the beliefs in free software and freedom of choice, and values in cooperative work and community assist GNUe contributors in managing and resolving conflict.
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